Introduction:

From the person who takes the phone calls and messages to the CEO/MD, everyone at work relies on someone else.

Our effectiveness can increase or decrease depending on our team members' skill, knowledge and ability. But effective teams don't just appear overnight, they are created by each individual team member knowing how to communicate and contribute to the best of their ability.

DiSC Classic provides a personal tool kit to help individuals improve performance, discover their strengths and how to be flexible in any situation.

Participants:

During this training programme participants will:

• identify and understand their DiSC Dimension of Behaviour

• learn how their behaviourimpacts their effectiveness within their team

• discover their behavioural strengths

• value differences in members of their team and others they work with

• explore ways to adapt their behaviour to meet the needs of their team members and of the situation

• enhance individual and team performance

• develop willingness to accept others in their team and adapt to their needs

• reduce conflict and stress

• improve communication skills

• manage effectively

• foster teamwork

• improve client relationships

• increase sales

• increase internal and external customer satisfaction

Programme:

One of the best ways to increase your effectiveness is to better understand yourself and others. You can then build on this understanding and create an environment that is conducive to your success, as well as develop strategies to adapt to the needs of others.

Many of us spend more time at work and with our co-workers in the office than we do at home with our family.

We can chose where we work, but we don’t have a choice about who we work with.

We can sometimes struggle with individual differences in the people around us.

By uncovering our strengths and limitations we can understand why and where conflicts may be arising from.

Understanding our limitations (which can simply be strengths that we are overusing) allows us to adapt our behaviour allowing us to become more effective, leading to a harmonious work environment.

Team members participating in this programme will learn to value each other and what each individual member brings to the team. They will develop a greater understanding and appreciation of how everyone in the team contributes to success.

The DiSC Classic resource is used.